Services

SUPPORT CAPABILITIES

Technical Help & Service of Force Measurement

Comprehensive lifecycle support for engineering, deployment, and optimization from TGLOADCELLS.

Technical Service of Force Sensors

Product selection consultation
Custom product design & development
Recommended custom weighing programs
Instrumentation & Amplifier Calibration
Professional installation consultation
Software installation & integration support

After-sale Service Support

Comprehensive product installation guide
Rapid product repair & component replacement
Real-time engineer remote assistance
Step-by-step product video demonstrations
Instrument calibration & test videos

GLOBAL GUARANTEE

Warranty Policy of TGLOADCELLS

8h

Rapid Response

We guarantee a technical response within 8 hours after receiving any notice of problem repair.

FREE

Within Warranty

During the warranty period, any non-man-made damage qualifies for free repair or complete replacement.

COST

Beyond Warranty

Outside the warranty period, we support our clients by charging only the bare minimum material cost.

INNOVATION & QUALITY

Research & Development Power

TGLOADCELLS boasts a veteran technical team engaged in decades of force measurement production and R&D, maintaining industry-leading expertise. We are systematically committed to continuous improvement in both products and manufacturing processes to maximize customer experience.

Our on-site engineers excel at increasing client profit margins by delivering optimized weighing solutions. Backed by complete processing and cutting-edge testing laboratories, we ensure high precision through self-designed custom inspection tooling and calibration equipment.

ISO 9001 Certified

CE Standard Compliance

ANNUAL REINVESTMENT

20%

Of Profits Dedicated to Developing New Products

We actively allocate 20% of annual profits to pioneer new manufacturing processes, advance product innovation, and reward outstanding engineers who keep us at the forefront of the weighing industry.