Our customers want us to design a sensor to be installed on their piling machinery to measure the resistance of the drill bit when it is working. The main problem encountered by this solution is the installation problem. How to design a load cell that can be easily installed on the customer's vehicle is a test for our engineers. In the end, we chose to use a pin load cell, which can replace the connecting shaft of the original equipment and is easy to install. At the same time, we continue to improve the welding process and anti-rust treatment to prevent the sensor from rusting during use. Through continuous communication with customers, many on-site installations and investigations, and continuous improvement of products, customers are very satisfied with our product quality and service attitude and have established a long-term cooperative relationship.
The customer wants to install a weighing load cell on the concrete mixing plant to monitor the remaining concrete weight in the drum. We recommend the TJH-8 below-type load cells to the customer. The customer's installation method is shown in the photo. Follow-up customers and we reported that the weighing readings were not accurate and the difference was large. After our after-sales engineers got the customer's installation pictures, through their rich experience, they quickly judged that the customer's installation could be improved. From the photos, we can see that the installation distance between the two sensors of the customer is smaller than the diameter of the drum, and the concrete may stick to the inner wall of the drum during the mixing process, which leads to weighing errors. Later, the customer expanded the installation distance of the sensor according to our suggestion, and the problem was solved smoothly.
We have a European customer from the Netherlands. Their company is mainly engaged in travel-related smart devices. In Europe, people often tow a carriage when driving. In order to provide better intelligent services, customers want to know the approximate weight of the carriage. It is difficult to install conventional sensors in this carriage. Our suggestion is to stick strain gauges on the front wheel of the carriage to indirectly measure the weight of the carriage. The customer recognized our idea and made samples and then the customer placed us a formal order.